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Essay on Effective Managerial Communication
Communication is one of the main planks on which organizational success rests in today’s tough business environment. As a result, effective communication skills have become essential to enable professionals to achieve
The term "communication" denotes the means or media of passing information. It is the act of the inducing others to interpret an idea in the manner intended by the speaker or writer. Generally, communication is very crucial subject to every manager. Managing is getting things done through others, a task that requires the manager to communicate with other people. Management communication is also necessary for managers to make effective decisions. Another reason for emphasizing management communication is that the scope of managerial influence typically is greater than that of workers. Inadequate information to managers can affect a broad area of performance, because their spans of supervision affect many people and activities (Heinz, Harold, 2000).
Communication blends together skills and understandings, language and logic, and the human attitudes that enable managers, employees, and customers to exchange information and to make decisions.
Formal Communication Paths in Organizations
Downward Communication
–Implementations of goals and strategies
–Job instructions
–Performance feedback
Upward Communication
–Problems
–Suggestions for improvement
–Performance reports
Horizontal Communication
–Intradepartmental problem solving
–Interdepartmental coordination
Benefits of Good Communications
Good communications practices will help people at all levels to:
- Improve their understanding of and response to each other's needs
- Make more effective daily decisions that are aligned with the organization's goals
- Enhance business relationships with partners and vendors
- Motivate performance by linking individual and team efforts with the "bigger picture" and by recognizing the desired behaviors and effort throughout the organization
Barriers to Effective Interpersonal Communication
Selective perception: Selectively interpret what one sees or hears on the basis of one’s interests, backgrounds, and attitudes.
Filtering: Deliberate manipulation of information to make it appear more favorable to the receiver.........
