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Essay on Rite Aid Company
Introduction
Rite Aid Corporation is one of the nation's leading drugstore chains, combining its modern store base, strong brand name, modern distribution centers and superior pharmacy technology with a talented team of approximately 72,000 full and part-time associates serving customers in 28 states and the District of Columbia. Rite Aid currently operates approximately 3400 stores, reporting total sales of $16.5 billion at the end of its 2004 fiscal year.
The new organization structure
Martin Grass, Rite Aid's new chief executive officer, is breaking down walls, moving things around and swiftly putting his stamp on the place and his first projects has involved restructuring the entire field operation. Instead of operating two separate management structures for pharmacy and the front end, Rite Aid has created a new integrated approach that provides incentives for pharmacy and front-end managers to work together to grow total store sales. The problem that was created was for example, a front-end store manager would say, “I'm not giving a cashier to the pharmacy because it doesn't do anything for my profit and loss. And if a pharmacy weren’t busy at 2:00 in the afternoon, the pharmacy manager wouldn't want to give someone up to go face a shelf.” Rite Aid expects to save $8 million by essentially flattening the organization and eliminating more than 200 positions.
The structure dates back to the late '60s when Rite Aid added pharmacy to its HBA stores. Over time, two chains of command developed, starting with separate pharmacy and front-of-store managers at the store level, who reported up the line to separate supervisors, separate division managers, separate regional managers and separate vice presidents of operations. The two management structures finally came together at this point, with the executive vice president of pharmacy and the executive vice president of store operations reporting to the president of store operations....
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