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Essay on Hospitality Industry
Introduction
Employees Assistance Programs of hotels and restaurants are primarily designed to assist their employees and families to attend personal, health and financial apprehensions and problems. The employers have responsibility towards this end [Shirley Briggs]. The assistance is also aimed towards solving the medical issues related to drugs abuses, alcoholism and other related emotional problems. The employees’ assistance programs are also directed towards solving the issues that affect the performance of the employees. It is generally considered that the employees whenever remain disturbed at their work places, may not necessarily be due to job related tribulations, have reduced efficiency. Therefore solving the causes of the problems will lead towards better performance of the employees and performance can be increased.
The cultural and social events during the EAP also contribute in attaining the ultimate aim of improving the performance of the employees. The morale of the employees is improved through spending the money on their health and recreation activities. This money is much lesser than the losses faced otherwise during the performance of their duties. The health insurance is also saved as the spending is made through EAPs. EAPs being confidential, also assist the employees and their families to have the free consultancy and counseling besides having the referral services. The EAPs also provide the required training to the management of the organizations in handling the job related problems of the employees. The EAPs are also the source of finding out the improvements in the performance, attitudes and behaviors of the employees during performance of their tasks.
Effects of Cultures and Social Events on EAPs
Whenever AEPs are designed, they are aimed at helping the employees and the organizations in reducing the factors that create the barriers in development of the organization and the staff. The employers are concerned about their productivity and profitability whereas the employees are concerned about their stresses and the family related matters....
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