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Essay on Discussion Questions
Many businesses today employ the network managers for the deployment, management, and maintenance of data storage and computer network servers. This allows businesses to concentrate on core competencies while letting a skilled person to ensure that these resources meet the requirements for uptime and performance. By allowing secure, remote monitoring and access to the servers located at a customer site, managed server vendors can provide quicker response times and better service to their customers-limiting the need to send technicians to the site to perform monitoring and troubleshooting tasks.
To successfully maintain service level agreements, network managers must maintain their customer networks with minimal disruption in service. This challenge is compounded by the fact that the servers are often located at the customer site while a technician may be located elsewhere, and at a considerable distance. Monitoring systems to proactively make configuration or software updates is critical in maintaining the system's uptime and customer satisfaction requirements.
In order to cost effectively monitor these systems, without burdening the customer, network managers must have a secure method of remote connectivity to allow them greater visibility and control over system monitoring functions.
Monitoring requires a cost-effective and secure means of connecting the remote systems over a standard broadband connection back to the network manager. Setting up this type of connectivity should have minimal impact on the customer's facilities and should not create any concerns about network security for the customer or for the managed service provider.
Not only this but today many companies are enjoying the cost savings inherent in allowing some employees to work from home, while those employees benefit from the convenience of telecommuting. In addition, executives, salespeople and others need to connect to the company network when they go on the road, and/or need to access network resources in the evenings or on the weekends from home....
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