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Essay on Building Trust, Establishing Competence in Leadership Communication
How can management build the trust essential for operational excellence? Within and across organizations, we trust people according to shared goals and also how we evaluate their competence, reliability, honesty, and above all, their attitude to us. Who Should I Trust? One should ask following questions:Interest: Does this person share my goals?Competence: Does this person have the required knowledge and ability?Reliability: Will this person honor commitments?Reliability: Will this person tell me what I need to know?Attitude: Does this person want me to succeed?
Leadership qualities and interpersonal skills are not dependent on the gender of the person. Determinations, administrative qualities, strong motivation, team development are characteristics, which any worker regardless of their gender, may possess. The only difference that arises is the way people communicate, and that is also however not concerned with attaining leadership as being a leader is all about the mentioned factors. (Macobby, 1981People need to develop the following behavior traits, attitudes, and beliefs in order to develop trust:
Hope in the goodness of mankind:
Without such hope people can become emotionally stuck, reclusive, and isolated. Hope in goodness is a change based on the willingness to take a risk that all people are not evil, bad, or ill-willed.
Faith in the fairness of life:
This faith in fairness is similar to the ``boomerang belief,'' that what you throw out to others will come back to you eventually in life. So if people are fair, honest, or nurturing they will eventually receive similar behavior aimed back at them. Having faith in fairness is an attitude that helps people be open to others and risk being vulnerable. They believe that the person who treats them negatively will eventually ``get it in the end!'' and be punished in someway later in this life or in the next.
Belief in a power greater than yourself:
This is the acceptance of a spiritual power with greater strength, wisdom, and knowledge than you; one with a divine plan to include your experience, whatever you will encounter in life.....
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