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Essay on Art of Listening
Listening is an art that when done well delivers tremendous benefits. The goal of listening well is to achieve win-win communication. Win-win communication not only fosters understanding, affirmation, validation and appreciation, but it also creates an atmosphere of trust, honor and respect. Listening well is a two-way street, and to be effective communicators, we must all listen well to each other.
One-way listening can be equated to driving down a one-way street the wrong way. ;It's dangerous, it can get you into trouble and it can be expensive, as illustrated in the following example: I listened to this documentary on the National Geographic for 10 minutes and it was about the volcanic eruptions. Not the basic steps that I took to accomplish my exercise in the best possible manner and to recall it later on was that:
- I took important notes during my 10 minutes listening because I always have a pencil and a notepad always available,
- I listened to the documentary with full concentration and attention,
- Was physically and mentally present,
- I listened by using the ears to hear the message, the eyes to read body language (when listening in person), the mind to visualize how people will be going through in that volcanic disastrous situation and intuition to determine what the speaker is actually saying......
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