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Essay on Telephone Workplace Monitoring
Workplace monitoring is a method commonly practiced by employers, from which they observe and govern the activities of their employees. In most cases, employers claim this method as an effective way to manage employee behavior and maintain many pros for its valuable use. However, employees often complain that workplace surveillance deprives them of their rights and privacy, and is an ineffective technique to control their actions.
Employee or Workplace monitoring has become a controversial issue in the field of human resource management. Assessors argue that such activities may lead to employer abuses, compromised employee privacy, and destabilized occupational health and safety. On the other hand, business supporters oppose that it is the right of the employers to control the work environment and employee productivity, increase their efficiencies and competitiveness, and provide a safe work environment through this method. Both parties are defensible in their views and an effort to balance their concerns is needed. Even though the law is more supportive of employers, they should also consider that human aspects, which may be diluted by monitoring, are grave to their success. Since there are both, advantages and disadvantages to employers and employees, the debate over the use of monitoring lingers on.
Employee privacy has developed into a notorious issue in the field of Human Resource management. This is due to the advanced technologies available to employers to monitor telephones, computer terminals, and voice mail. As well, this privacy issue has been supported by the increased use of a variety of electronic monitoring systems.
One of the most common methods of monitoring employees is phone tapping or accessing employee voice-mails, through electronic monitoring systems. From retail stores to government offices, employers use such tactics for a sole purpose; to record the number, frequency, destination, and length of calls......
