Technology has contributed to most of the industry's changes over the last 10 years. The biggest challenge is keeping up with software packages that change every other year. Such demands require constant relearning. Keeping up with technology also allows administrative professionals to take on greater and more advanced roles in an organization.
While many of the skills and qualities identified as being relevant to employment are also relevant to other educational goals, there are differences in emphasis. There are also variations in the level of proficiency required. It is clear that employers are looking for a higher level of proficiency in basic skills, rather than lower levels of proficiency in more advanced skills. Further, there is a requirement that the skills can be applied to good effect in the work context, which generally has different characteristics than the classroom.
The top three soft skills are adaptability, flexibility and people skills. Knowing how to communicate and interact with people is number one. Administrations were defined by what people do with machinery, such as typing and copying. Today, we're defined by how we communicate, supervise, train, work in teams and make presentations. It's a more people-centered profession than it used to be. Today organizations require people with following skills
Technical and Management Roles
Thanks to Microsoft Office and other software programs, admins can get into finance and accounting, desktop publishing, research and project management.
The Universal Worker
Admins have moved beyond clerical tasks. Now the job may involve purchasing office equipment and supplies, planning meetings and events, working with vendors, creating presentations, supervising staff, writing, editing, coordinating direct mailings, scheduling, and maintaining databases and computer files.
Working the Net
Admins need to have a grasp of both the Internet and
Intranet to research and connect with others.
Troubleshooting, Training and Supervising
Since....
