One must be sensitive, tolerant, aware and accepting of the cultural differences in the work place in order to gain leadership in a particular business organization. When managers recognize that cultures may affect patterns of communicating, behaving, understanding and problem solving, they show sensitivity towards the issue of cultural differences.
Leaders in culturally diverse business organizations always participate in the decision making process and display respect for every employee’s opinion, despite of anyone’s race or color.
“Decision making is the basic task of all managers in which ever functional area they operate. Obviously we all make countless decisions in the course of a day but managerial decisions are designed to influence the actions of other people” (Jewell, 1998).
By valuing these cultural differences, they are integrated into the organization’s actions, policies, mission and the strategic plans. All this leads to growth in a short term process, depending on how well one focuses positively on the cultural diversity within the organization. An average worker can as well excel, only if he is willing to accept changes in terms of cultural diversity.
“The culture of the whole business will influence the objectives set, the plans that are worked out to achieve them and whether they are achieved. For example, the business you work for has set an objective to achieve a 30% return on the capital employed. This is thought to be a realistic objective, but the leadership style of your boss is poor, the work of people in your group is poor and the target is not reached” (David, 2000).
Expansion in cultural awareness has emerged in to the United States from some time. This is because of the acceptance of workers from different ethic, religious and cultural groups. However, this was not present the United States long time ago; but....
