Abstract
The purpose of this paper is to analyze the impact of the doctor’s negative treatment with the nurses and its effect on the morale of the nurses and the patient care. Further moving the improvements that can be undertaken to move towards betterment of the attitude of the doctors and nurses.
Introduction
Bad behavior by doctors has a major impact on nurses’ job satisfaction. Disruptive behavior by doctors and the institution's way of dealing with it are contributing factors in the morale of nurses and their decisions to leave their positions. It may also have an effect on patient outcomes and healthcare costs. Dr Diana Mason, editor in chief of the American Journal of Nursing, said the problem needs to be tackled: "Disruptive physician behavior, with its negative consequences for both nurses and their patients, continues to be an ingrained problem and needs to be creatively and decisively addressed. It is not just a matter of nurses feeling good about where they work—research has shown that nurse-physician communication is one of the strongest predictors of patient outcomes," she said. (Alan H. Rosenstein, June 2002, Volume 102 Number 6, Pages 26 – 34)
Statement of Problem
The goals of the current study were to assess perceptions of the impact of disruptive behavior on nurse–physician relationships and to determine what physicians, nurses, and hospital administrators believe to be its effects on several variables that affect patient care. The psychological and behavioral variables studied were stress, frustration, concentration, team collaboration, information transfer (the conveyance of specific results or observations), and communication. The clinical outcomes examined were adverse events, errors, patient safety, and the quality of care, mortality, and patient satisfaction. (2000, p.5)
Summary of Relevant Research
A convenience sample survey was conducted by VHA West Coast, one of 18 regional divisions........
